Using Vision Benefits That You Might Lose and Contact Lens Prescriptions

For those of you who have contact lens replacement benefits that you may lose due to the unfortunate disruption of the labor market during the COVID-19 challenge, we are here to help you use those benefits before they go away.  With our existing “Shelter in Place” guidelines we are unable to perform contact lens evaluations and authorize prescriptions that may be expiring.  As such, and within the admittedly extended limits of the standard of care and our doctor’s authority under the Federal Fairness to Contact Lens Consumers Act and the Federal Trade Commission’s (FTC) Contact Lens Rule, we will do the following, starting immediately:
 

•For those with unexpired contact lens prescriptions who have had an examination within the last twelve months, we will dispense up to a 6-month supply of your current lens prescription.

•For those who have not been in during the past 2 years and have an expired prescription, we will dispense up to a 3-month supply for daily disposable CLs or 6-month supply for monthly CLs, of your current contact lens prescription.

•For those wearing custom CLs or medically necessary custom CLs and are in need of lens replacement, we will order and dispense them to you if you have been seen within the last twelve months. Many labs are extending their warranty periods during this crisis if there is a problem with the lenses.  If you want to try to use insurance to pay for the lenses, please notify us at the time of the request, as it will take several weeks to process the request an obtain insurance determination on the claim.  

•All contact lenses will be shipped directly to you unless there is urgent medical necessity to examine you. Please share your situation with us as you place the order.

 ·For daily disposable CL wearers, we recommend that you purchase a six-month supply if you want to take advantage of the lens manufacturers’ rebate programs. These are all available online. You will need your receipt from the purchase to file the rebate claim. 

·Please let us know if you have vision insurance benefits for CL replacement (VSP or EyeMed) when you contact us and we will verify and apply them to your purchase.  We will process your order as soon as your benefits have been verified. Our billing team will contact you with information about your remaining responsibility prior to ordering. · We will waive shipment charges for the above categories of lens orders

To place an order, please email contacts@korbassociates.com

If you have specific questions for your doctor, please contact us to schedule a time to speak with your provider.