What to Expect

We are excited to share our new office space with you. We’ve outlined some helpful hints to make your experience go smoothly.

Parking:

We suggest that you plan your parking the day before your visit. There are abundant parking options in our new location, but it is wise to familiarize yourself with the nearby options if you have not been to our neighborhood. Street parking is available but limited depending on the time of day. Here is a link to google maps with a detail of the available garages near us.

https://tinyurl.com/fkeyur7m

A terrific option is to use the website or app for Spot Hero. https://spothero.com/faq.. Not only can you view available garages near our office at 99 Bedford Street, but you can reserve a space and enjoy considerable discounts on parking fees.

The following garages are the closest (2 minute walk):

1) The garage associated with the 125 Summer Street building is across the street from our office. The actual entrance is on Lincoln Street.

2) The garage at State Street Financial Center. The entrance is on Kingston Street. NOTE: The building is now Harbor Vest Center but the garage name has not yet changed.

The following garages are a 5 minute walk:

3) 100 Summer Street Garage

4) Lafayette Garage (Pilgrim Parking)

5) 82-92 Essex Street Parking

6) 101 Arch Street Garage

7) Two Financial Center Garage

8) Two Financial Center Parking

9) South Station Parking Garage

South Station is a 3 minute walk and Park Street/Downtown crossing is about a 5 minute walk from our office.

For getting off of 90 or 93 (in either direction), take the exits to South Station.

Insurance Verification:

We make every effort to assist you in determining whether you have insurance benefits for glasses and/or contacts. You should provide your insurance information to us at the time of scheduling or a week in advance to give us time to verify your benefits. If we cannot verify your benefits, your visit will be self-pay and a refund will be provided once verification is make and the claim is paid by your insurer. We cannot guarantee that we will be able to verify your insurance upon check in.

Demographic Information:

Our staff will need to confirm your contact information and the preferred method of communication with our office. We encourage you to sign up for our health portal. This provides you with a critical link to our office so you can confirm/cancel or reschedule your visit, inform us when you arrive for your visit, enable touchless payment systems, you’re your visit summaries, communicate with staff and providers, as well as allow us to contact you if there has been a possible COVID exposure or other announcements. Text and email have evolved into being the most efficient methods of securely communicating with our office staff. Of course, we are still available by phone. If our lines are all busy, leave a message and we will return your call as promptly as possible.

If you are interested in looking at some new glasses, a private visit with the optician be scheduled either before or after your visit with the doctor. Please just let us know when you schedule or you can also do this online.

In addition, here are some additional helpful tips:

* List of sports/hobbies in which you participate
* If you are wearing bifocals, progressive lenses, or reading glasses, measure the distance from your eyes to any work areas, particularly the computer or music
* For new patients, bring all glasses and contact lenses, your current contact lens prescription or contact lens box or bottle, or previous eye care records including lens specifications
* Please remove eye cosmetics prior to the exam